RETURNS EXTENDED: RETURN UNTIL JANUARY 31 2020
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Delivery Information

Essential info:

We use DHL worldwide for shipping, which means you can track your order, manage your delivery online, and see the date and time of delivery. You can also arrange delivery to your local depot or to another address (neighbour, etc). 

We at Made in Tuscany are pleased to ship our creations worldwide, making Tuscan produce known and loved far and wide, all from our base in Cornwall, England. We aim to make delivery rapid, and seamless, as if you bought your product locally. 

For most national and international destinations, using reliable and well-known express courier companies such as DHL and FedEx, we're able to deliver most purchases on average within 2-3 days from the time of order.

Recycling, you say? 

Website design is pretty difficult. We didn't know where to comment on recycling, exactly. But, we want to be a responsible retailer and let you know that, as part of efficient delivery and concern for the environment, our boxes are recyclable, and have usually been made from recycled cardboard.

  • UK: 1-3 Days (Next Day Delivery available);
  • EU Nations: 2-3 days (Next Day Delivery available on selected orders);
  • USA & Canada: 3-5 days
  • Other European Countries 3-4 days

DHL Express Next Working Day (With Notifications) is £7.95 (please note, you need order by 2pm on a weekday for Next Working Day services.

 

Free Shipping:

We are currently trialling free shipping to most countries from August 2018. We hope to make this permanent to add extra value to your purchase.

Will I need to sign for my delivery? 

You will. Your purchase is far too valuable to leave lying about in a porch or garden. You wouldn't believe the kind of delivery requests we've seen in the past, such as 'leave in bin'. What if the dustman is calling? 

This said, leave your requests about delivery in the handy box at checkout, and we'll do our best to accommodate them for you. 

Tax

VAT is included on purchases shipping to the UK. For shipments to Europe, VAT is removed with a valid VAT number. To countries outside of Europe, no VAT will be levied.